DuaGo Support

App: DuaGo — in.angyal.duago
Developer: Angyal (OPC) Private Limited
Email: support@angyal.in — reply within 1–2 business days

Answers to the questions we hear most about the DuaGo app on Google Play and the App Store. If yours is not here, write to us — or read more about DuaGo.

Contact us

Write to support@angyal.in with “DuaGo” in the subject. Tell us your phone model, its Android or iOS version, and what happened — a screenshot helps. We reply within 1–2 business days.

Found a mistake in a dua, its translation, transliteration or reference? Tell us which dua and what is wrong. Every correction is checked before it goes into the app.

Signing in

You can sign in with email and password, with Google, or with your phone number. Use the same method each time so you reach the same account.
Forgot your password? On the sign-in screen, tap Forgot password? and we will email you a link to reset it. You can also ask for a sign-in link by email instead.
No email arriving? Check your spam or junk folder, and that the address is spelt correctly. Wait a minute before asking for another one.
Phone sign-in: enter your number with its country code. If the 6-digit code does not arrive, tap Resend code.
To change your password once signed in, go to Settings → Change password.

Prayer times

Set your location in Settings → Prayer Times → Change. Choose a city from the list, or tap Use my current location.
If times differ from your local mosque, open Calculation method and pick the one your community follows, and set Asr time to Standard (Shafi, Maliki, Hanbali) or Hanafi.
Times are calculated on your phone for the place you set and shown in your phone's time zone. Your local mosque may differ by a few minutes.

Alerts and reminders not arriving

Make sure notifications are allowed for DuaGo in your phone's settings.
On Android, also allow Alarms & reminders for DuaGo so alerts arrive at the exact minute, and turn off battery optimisation for the app if your phone has it.
In Settings → Prayer Times, tap Send a test alert to check that alerts reach you.
Adhkar and custom reminders are in Settings → Reminders; check that each one is switched on and set for the right days.

Recitations and offline use

Recitations you play are saved on your phone so they work without a connection. To save them all ahead of time, go to Settings → Offline Downloads → Download all recordings. Playback speed and continuous play are in Settings → Audio Settings.

Language and appearance

Change the app's language — English, Malayalam or Arabic — in Settings → Language. Light and dark themes, transliteration and the Arabic text size are in Settings → Appearance.

Your account and data

Your favorites, collections, reminders and prayer settings are saved to your account, so signing in on a new phone brings them with you. To delete your account and everything stored with it, go to Settings → Delete account, or see deleting your DuaGo account for the other ways. The DuaGo privacy policy explains what is stored and why.

Back to DuaGo

Write to support@angyal.in with “DuaGo” in the subject. Tell us your phone model, its Android or iOS version, and what happened — a screenshot helps. We reply within 1–2 business days.

Found a mistake in a dua, its translation, transliteration or reference? Tell us which dua and what is wrong. Every correction is checked before it goes into the app.

Signing in

You can sign in with email and password, with Google, or with your phone number. Use the same method each time so you reach the same account.

Forgot your password? On the sign-in screen, tap Forgot password? and we will email you a link to reset it. You can also ask for a sign-in link by email instead.

No email arriving? Check your spam or junk folder, and that the address is spelt correctly. Wait a minute before asking for another one.

Phone sign-in: enter your number with its country code. If the 6-digit code does not arrive, tap Resend code.

To change your password once signed in, go to Settings → Change password.

Prayer times

Set your location in Settings → Prayer Times → Change. Choose a city from the list, or tap Use my current location.

If times differ from your local mosque, open Calculation method and pick the one your community follows, and set Asr time to Standard (Shafi, Maliki, Hanbali) or Hanafi.

Times are calculated on your phone for the place you set and shown in your phone's time zone. Your local mosque may differ by a few minutes.

Alerts and reminders not arriving

Make sure notifications are allowed for DuaGo in your phone's settings.

On Android, also allow Alarms & reminders for DuaGo so alerts arrive at the exact minute, and turn off battery optimisation for the app if your phone has it.

In Settings → Prayer Times, tap Send a test alert to check that alerts reach you.

Adhkar and custom reminders are in Settings → Reminders; check that each one is switched on and set for the right days.

Your account and data